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About the CFSID e-Learning Portal
The CFSID e-Learning Portal is a web-based system through which caregivers and health care professionals can access e-learning courses about SIDS.
This portal is hosted by the Canadian Police Knowledge Network (CPKN). While CPKN primarily delivers online training to the Canadian police community, it also provides hosting services to other organizations. Registration, payment, and support services for CFSID online courses are provided by CPKN. As such, learners will observe references to CPKN in various transactions (i.e. registration processes, on credit card statements, etc.). Learners are advised that CPKN protects all individuals’ personal information. The information provided will not be shared with a third party, nor will it be used for any other purpose than stated.
For more information, please contact CFSID at 1-800-363-7437.
To access and use the CFSID e-Learning portal you will need the following:
- A personal computer or laptop
- Windows 2000, XP, Vista or 7
- Internet access (high speed preferred)
- Microsoft Internet Explorer version 6 or higher
- Adobe Flash Player 8 or higher
- Adobe Reader 7 or higher
- E-mail account
- Sound card with headset or speakers
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- OPEN and COMPLETE the form (please type answers).
If the 'fill' function does not work properly on your system, simply print the form and complete by hand. If you cannot open the MS Word form, download and print an Adobe pdf version here.
- SAVE the completed form to your computer and EMAIL it to support@sidscanada.org or PRINT the completed form and FAX it to 1-866-629-4298.
- Once your registration is processed, you will receive three emails containing your username, password and login instructions, respectively. This information is sent separately for security purposes.
- Please read all emails carefully for directions regarding accessing the course and support information.
Accessing CFSID Courses
Once your registration has been processed, you will receive three emails containing your username, password and login instructions, respectively. This information is sent separately for security purposes.
To login to the CFSID e-Learning Portal:
- Go to the CFSID e-Learning Portal at http://learn.cpkn.ca/cfsid/default.aspx
Enter your username and password.
Click ‘Sign In’.
- Change your Password
- Once you have logged in to the CFSID e-Learning Portal, you can also change your password. To do this, click on My Profile (on the left side of your screen), click on ‘Change Password’ and follow the provided instructions.
Launching and Navigating a Course
Once you have logged in, you will see the courses to which you are registered listed in ‘Registered’ tab of the e-Learning panel. To launch the course, click ‘Launch’ to the right of the course title.
Note: Pop-up blockers are the primary reason for a course to fail to launch. Ensure pop-up blockers are set to allow pop-ups from this site. After you have launched a course, use the directional arrows at the bottom of the screen to move through the course. You can also move to various lessons/modules within a course by clicking on the lesson title on the right side of the screen.
Note: You do not have to complete a course in one sitting. CFSID courses have a bookmarking feature that automatically marks your place within a course when you log out of the system. When you re-launch the course, you will be automatically returned to your last lesson.
Printing a Completion Certficate
When you have successfully completed a course, you can print a Certificate of Completion.
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Click on the Certificates tab within the e-Learning panel.
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Go to the Completed Certificates section and click on ‘Show Certificate’
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Print the certificate.
Technical Support Assistance
If you have any questions about registering to a course or are experiencing difficulty in accessing or navigating a course, please contact the Technical Support Desk (Monday – Friday, 8 am – 8 pm EST) at:
Toll-free Tel: 1-877-441-SIDS(7437)
Email: support@sidscanada.org
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